The meter.me system offers a wide range of alerts to make sure you can be notified when something in your water system needs attention. This article lists the different types of alerts and links to detailed instructions about what the alert does, as well as how to add, remove, or modify the specific alert settings.
Types of alerts
| Alert type | Alert function | Tank |
Well |
Pond |
Meter |
Custom Range |
Pump |
Valve |
Status |
|---|---|---|---|---|---|---|---|---|---|
| Minimum level | Notification when level drops below a specified value | ✅ |
✅ |
✅ |
❌ |
✅ |
❌ |
❌ |
❌ |
| Maximum level | Notification when level rises above a specified value | ✅ |
❌ |
✅ |
❌ |
✅ |
❌ |
❌ |
❌ |
| Sudden Drop | Notification when level drops by a specified percentage of the total capacity over a specified duration of time | ✅ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
| Usage over time | Notification when the amount of water measured by a meter exceeds a specified amount over a specified period of time | ❌ |
❌ |
❌ |
✅ |
❌ |
❌ |
❌ |
❌ |
| Status over time | Notification when the status of the component is in a specified state for more than a specified duration of time | ❌ |
❌ |
❌ |
❌ |
❌ |
✅ |
✅ |
✅ |
| Smart Alerts | BETA - Notification when sensor behavior looks unusual for that site, even if it doesn’t match a simple threshold rule. | ✅ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
Alerts FAQ
What delivery methods are available?
- Push: Sends a push notification to your mobile phone.
- SMS: Sends a text message alert to your device. This requires you to have entered your phone number into the app. If you haven’t, you will be prompted to do so when selecting the SMS option.
- Email: Sends an alert to your email inbox.
What is Nudge?
- When enabled, you will receive repeated notifications if the alert condition has not been resolved by the next nudge period. The nudge periods available are daily and weekly.
What is Alert On Recovery?
- When enabled, you will be notified when the alert condition has resolved (e.g., the tank level rises above the minimum level).
What is a Buffer?
- A buffer prevents repetitive alerts about the same event by requiring the component level to reach a defined buffer level before the alert condition is considered resolved. A new alert will only be triggered if the component level recovers and then reaches the alert condition again. If it stays within the buffer range, no new alert will be triggered. Including a buffer is very helpful for level alerts to prevent many repeated alerts when the level is right around an alert threshold level. Read more about alert buffers
Where can I set up alerts?
Alert setup and modifications are currently available in the meter.me user app.
Activation and Deactivation of existing alerts is available in both the meter.me user app and the web app at web.meter.me.
Alert modification and activation or deactivation are not available in the meter.me installer app at this time.
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