How to set a Sudden Drop Alert

Alert configuration is only available in the meter.me user mobile app at this time

A Sudden Drop Alert notifies you when your tank level drops by a specified percentage of the total capacity over a specified duration of time. Sudden Drop alerts can help you can help you catch large leaks, broken pipes, or valves left open. Sudden Drop Alerts are available on tank component types.

To set up a new Sudden Drop alert:

1. Log in to the meter.me user app and navigate to the system where you would like to set up alerts
2. Tap the Alerts tab at the bottom of the screen
   • System alerts will show you low battery and offline default alerts, along with automation alerts if your system has automations set up

   • Custom alerts contain your default minimum level alerts (if you have a tank component) and any other custom alerts you have already set up.

     

3. Tap Custom 
4. Tap the + in the upper left to create a new alert
5. Select the tank component for which you would like to create an alert. You will be presented with all the alert types available for that component
6. Select Sudden Drop alert
7. Choose your Delivery method. Alerts can be delivered via push notification, email, and/or SMS
8. Choose your preferred Priority label
9. Choose your percentage (between 15% and 75%) - this will be a percentage of the tank's total capacity
10. Choose the time frame (between 30 minutes and 12 hours)
11. Save when you're done and your alert is ready to go!