How to set a Usage over Time Alert

Alert configuration is only available in the meter.me user mobile app at this time

A Usage Over Time Alert notifies you when a water meter records more usage than you expect over a chosen time period.  Usage over time alerts help you detect leaks, stuck valves, or unusual consumption patterns, and are available on meter component types.

To set up a new Usage over Time alert:

1. Log in to the meter.me user app and navigate to the system where you would like to set up alerts
2. Tap the Alerts tab at the bottom of the screen
   • System alerts will show you low battery and offline default alerts, along with automation alerts if your system has automations set up

   • Custom alerts contain your default minimum level alerts (if you have a tank component) and any other custom alerts you have already set up.

     

3. Tap Custom 
4. Tap the + in the upper left to create a new alert
5. Select the meter component for which you would like to create an alert. 
6. Select Usage over time alert
7. Choose your Nudge setting: Nudge will send repeated notifications if the alert condition has not been resolved by the next nudge period. The nudge periods available are daily and weekly. 
8. Alert on Recovery is enabled by default. If you do not want to get notified when the alert condition is resolved, you can turn this off.
9. Select the time frame over which you would like to be notified (6 hours - 1 week)
10. Enter the usage amount that should trigger the alert (you will be notified if you use more than this amount within the time frame listed)
11. Choose your Delivery method. Alerts can be delivered via push notification, email, and/or SMS
12. Choose your preferred Priority label
13. Save when you're done and your alert is ready to go!