How to set up a Status over Time alert

Alert configuration is only available in the meter.me user mobile app at this time

A Status Over Time Alert notifies you when a device (such as a pump, valve, or binary sensor) stays in a certain state for longer than expected.  Status over time alerts can be set on pumps, valves, and status components.

To set up a new Status over Time alert:

1. Log in to the meter.me user app and navigate to the system where you would like to set up alerts
2. Tap the Alerts tab at the bottom of the screen
   • System alerts will show you low battery and offline default alerts, along with automation alerts if your system has automations set up

   • Custom alerts contain your default minimum level alerts (if you have a tank component) and any other custom alerts you have already set up.

     

3. Tap Custom 
4. Tap the + in the upper left to create a new alert
5. Select the component for which you would like to create an alert. 
6. Select Status over time alert
7. Choose your Nudge setting: Nudge will send repeated notifications if the alert condition has not been resolved by the next nudge period. The nudge periods available are daily and weekly. 
8. Alert on Recovery is enabled by default. If you do not want to get notified when the alert condition is resolved, you can turn this off.
9. Select the status for which you would like to be notified
10. Select how long the device can remain in that state before you are notified
11. Choose your Delivery method. Alerts can be delivered via push notification, email, and/or SMS
12. Choose your preferred Priority label
13. If you want to select additional thresholds to trigger additional alerts at different durations, click the + icon to add a threshold
14. Save when you're done, and your alert is ready to go! You will be notified when the device stays in the state you chose for the duration of time you chose.