How to invite other users to your customer or system integrator organization

The meter.me app supports sharing your water system information with multiple users. You must have an Owner or Manager role in your customer organization to invite other users to view or manage your water system(s). Most organizations have only one water system associated, but please be aware that if you have multiple water systems, inviting a user to your organization will allow them to access all water systems within your organization. 

In order to add users to a System Integrator organization, you must have a Super Installer or Systems Admin role.

Users are managed within an organization. To manage users in your organization:

Using the mobile or web app

1. Log in to your account and select the organization to which you want to add a user.
2. Select the menu icon in the upper right corner of the app (three dots).
3. Select Users
4. Select Invite
5. Enter the user’s email
6. Select their role (for more information on roles, see Customer Roles & Permissions or System Integrator Roles & Permissions article)
7. Click Send Invite

The user will receive an invite email to their email address with instructions on how to download the app and log in. You can return to the users list to edit or remove users at any time.