Important:
- Do NOT power the unit until antennas are installed
- Do NOT remove SIM card
- Do NOT factory reset
1. UNPACK & VERIFY CONTENTS
Confirm the following are present:
☐ UG65 gateway
☐ Mounting bracket & hardware
☐ 1 × LoRa external antenna (N-type)
☐ 1 × LTE external antenna (SMA)
☐ Cable glands
☐ Ethernet cable
Report missing or damaged items before proceeding.
2. INSTALL ANTENNAS (REQUIRED BEFORE POWER)
A. LTE Antenna
Attach LTE antenna to the SMA LTE port
☐ Hand-tighten only
☐ Position vertically
B. LoRa Antenna
Attach LoRa antenna to the N-type port
☐ Hand-tighten only
☐ Position vertically
⚠ Never power device without antennas installed.
3. ROUTE CABLES
Route antenna cable, power cord, and Ethernet cable (if used) through the waterproof gland.
4. SELECT MOUNT LOCATION
☐ Stable wall or pole
☐ Adequate cellular signal area
☐ Clear of large metal obstructions
☐ Adequate space for vertical antennas
5. MOUNT DEVICE
Wall Mount
☐ Mark holes
☐ Drill and install anchors
☐ Secure bracket
☐ Hang gateway
☐ Tighten fixing screws
Pole Mount
☐ Thread clamps through bracket
☐ Wrap around pole
☐ Tighten securely
☐ Secure gateway
Ensure antennas remain vertical.
6. WEATHER SEALING (outdoor installs)
☐ Tighten all cable glands
☐ Create drip loops in cables
☐ Ensure no exposed wiring
☐ Confirm enclosure is fully sealed
9. APPLY POWER AND NETWORK
☐ Connect PoE injector/switch OR DC power supply
☐ If using Ethernet connection, ensure cable is plugged into local network
Allow 2–3 minutes for full boot.
10. VERIFY LED STATUS
☐ Power LED – Solid
☐ System LED – Solid blue
☐ LTE LED – Solid blue
☐ LoRa LED – Solid blue
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